A 1•2•1 Insights Brazil atua em diversas áreas do Comportamento do Consumidor , com o objetivo de fornecer insights que auxiliem marcas e empresas que desejam se estabelecer no mercado brasileiro e tomar decisões estratégicas.
Somos capazes de atuar em lacunas específicas ou desenvolver estratégias em conjunto com nossos clientes, oferecendo consultoria especializada e orientação prática, sempre contextualizada de acordo com a cultura e os costumes locais.
To reduce the distance between the international markets and Brazil, and to fill gaps that often hinder the decision-making process due to unawareness of the entire scenario where a brand, product or service operates.
We are passionate professionals! We love to add secondary data to our studies, trends and how consumer behavior varies in different scenarios, according to different regions, in a local perspective manner. More than research professionals, we are agents who identify and help disseminate local trends.
Constant updates to be in full compliance with LGPD/GDPR, ESOMAR, INSIGHTS ASSOCIATION, ABEP (national body)
Throughout the process – from briefing to results – with people who understand that each project is unique
Agile responses and adjustments throughout the projects, so recommendations can be quickly implemented
We have a wide range of expertise in Consumer Behaviour and Service segments. When appropriate to maximize the quality and cost effectiveness of the project we opt for combined methodologies – using the latest high tech solutions available to reach out targets, especially considering consumers who are already born digital.
Secondary data collected from numerous sources according to the scope of the project. Helps with the granularity of details a study needs
Online communities with high engagement level to get to know consumer practices – from their day to day life to our projects
Online or F2F discussion groups of 6-8 participants to get different views of a specific subject. Moderated by our experts in group engagement!
Online or F2F in depth interviews conducted in a way that even the most sensitive subjects feel like a simple conversation
We follow the consumer’s walkthrough in pre-testing websites and apps or medical instruments or gadgets- identifying bottlenecks and suggesting solutions
In addition to the manifesto speech, we spend the day and observe the elements of the consumer’s home environment
Interactive workshops with consumers/ trendsetters that encourage the imagination of disruptive scenarios
Consumers register elements of their routine of use and/or trial of products and services
Consumers themselves evaluate services according to the quality criteria established by clients
We accompany consumers on their shopping journey and evaluate decision points
Collecting great data for all targets in an agile, modern and interactive way with conversational chatbots (On The Go partnership)
Understanding consumers in numerous touchpoints, providing a 360 view on how brands can in fact be more consistent throughout their presence in consumer’s lives
Collection of the respondents feedback during product/ service experiences
Evaluation and trial of concepts or products in a central location with the appropriate technology for recording and systematizing answers
Apps – music streaming, video streaming, text message, kids entertainment, health program, Gadgets – TV, mobile, computer Gaming
Alto nível de acesso a pacientes, médicos, enfermeiros, cuidadores e equipes hospitalares.
Diabetes, câncer, doença de Crohn, depressão, DPOC (Doença Pulmonar Obstrutiva Crônica), asma, dor, aborto espontâneo, obesidade e equipamentos cirúrgicos/robóticos.
Equipamentos, sistemas de autoguiagem
Pré-testes, clínica, avaliação online – SUV, sedan, motocicleta, óleo de motor…
Soft drink, juices, meats, chocolates, biscuits, ice cream, coffee, sweetener, cereals, fast food, supermarkets
UX testing, communication, bitcoin
Makeup, dermocosmetics, sunscreen, deo, tampon, door-to-door vendor programs, pre and post communication tests



















Psychologist and Communicator by training, Researcher by profession, Student of all human behaviors and motivated by passion (…)
Language specialist and trained qualitative researcher with over 15 years of experience in the industry, innovative thinking with (…)
Fluent in English, Portuguese, and advanced Spanish! He is agile and has an enormous experience
(…)
At 121 Insights, we are committed to protecting your personal data and ensuring full compliance with Brazil’s General Data Protection Law (LGPD).
We continuously review and update our policies to reflect best practices in data security, transparency, and responsible data handling.
You can access our most recent LGPD document below to understand how we collect, use, store, and protect your information.
Fluent in English, Portuguese, and advanced Spanish! He is agile and has an enormous experience in international client service for both quantitative and qualitative projects.
Psychologist and Communicator by training, Researcher by profession, Student of all human behaviors and motivated by passion, Karen is a professional full of energy!
She is a curiosity-driven explorer who is always looking for the truth in books, travel, and art to apply knowledge to her own self-development as well as professionally.
She focuses her knowledge and experience on business challenges, translating insights into strategies and feasible action plans.
She has two decades of experience in qualitative research, using such several tools, such as Focus Groups, In-Depth Interviews, Ethnography, Shop-along, Online Forum and Community.
Karen has a notable experience in the Personal Care/Beauty, Technology/Social Media, and Health Care industries.
A language specialist and trained qualitative researcher with over 15 years of experience in the industry, Ligia is praised for her ability to combine fresh, innovative thinking with marketing clarity to answer big business questions.
Culture, languages, understanding consumer behavior according to contexts in which they are inserted are all things that are embedded in her attitude and personality.
For almost a decade, Ligia was part of Kantar’s qualitative team, focused on International and institutional inter-company projects, where she had the possibility to learn about and specialize in different updated techniques in the brand, shopper and CX areas, and being responsible for highly demanding key clients in the technology, automotive and consumer goods industries.
Easy-going, fast-thinking, client centric, and always up for a good challenge! Ligia loves to study cultures and skillfully applies cultural know-how to benefit her clients.
